The GROWMARK Lubricants manufacturing facility in Council Bluffs, Iowa, has achieved ISO 9001:2008 certification, signifying quality control of all business processes.
“The certification process looks at our entire business, from the moment an order is placed, through manufacturing, shipping, and final delivery,” said Makayla Umphreys, inventory and production manager. “We now have a plan in place to make sure we meet customer expectations every step of the way.”
The certification comes on the heels of a major renovation at the facility, which increased storage space and updated the laboratory with state-of-the-art equipment. An open house will be held later this summer.
“We have always had a commitment to running a quality operation and producing quality products,” said Craig Stout, director of lubricant operations. “The ISO certification formalized the process to help us continue to improve on what we are already doing and will help us grow into new markets.”
GROWMARK is a regional cooperative providing agriculture-related products and services, as well as grain marketing in 31 states and Ontario, Canada. GROWMARK owns the FS trademark, which is used by affiliated member cooperatives. More at http://www.growmark.com